J Turner Research Recognizes 4 Sequoia Communities for Industry-Leading Online Reputation

WALNUT CREEK, CA - Venu at Galleria, Harrison Tower, Eddyline at Bridgeport, and Seventeen Mile Drive Village have all earned a place on the Elite 1% list of properties in the nation for online reputation in 2024, as recognized by J Turner Research. These communities continue to uphold their status as multi-year winners, consistently demonstrating excellence in their online presence and resident satisfaction. The ORA Power Ranking, developed by J Turner Research, evaluates over 144,000 properties based on lifetime sentiment across multiple reputation platforms. In 2024, only 1,371 properties ranked among the prestigious Elite 1% list.

"Being a part of J Turner’s Elite 1% is an accomplishment that recognizes our team members’ dedication to our brand promise to elevate the everyday,” says Justin Choi, Sr. Director of Marketing & Technology at Sequoia. “Our teams take great pride in serving their prospects and residents and it is rewarding to see that their customers see that and appreciate what they do. With technology solutions and AI continuing to be hot topics in our industry, I feel that many are forgetting just how important the human element is, especially when it comes to customer satisfaction. I applaud these four teams for their commitment to serving their customers at the highest level.”

Venu at Galleria in Roseville, CA takes the top spot in 2024 with an ORA score of 97. This is their fourth consecutive year on the elite 1% list ranking. Their dedication to resident satisfaction is truly impressive. "It is a real honor to receive recognition as an Elite 1% property for resident sentiment," says Steven Hollens, Community Manager. "The Venu team strives to deliver both exceptional customer service and provide a community our residents can be proud of. Key to this is that our residents can rely on us to provide a pristine community, a proactive and empathetic team that they can trust, along with exceptional maintenance of their home."

Representing Portland, Harrison Tower also made the Elite 1% list, making this their 8th consecutive year making them the longest-running Elite 1% community in Sequoia’s portfolio. Also on the list, Eddyline at Bridgeport Village in Tigard, OR, is back for the third consecutive year with an ORA score of 93.

Seventeen Mill Drive Village in Pacific Grove, CA secures the final spot in the Sequoia portfolio making the list for the fourth consecutive year. They finished 2024 with an ORA score of 93.

Sequoia’s portfolio of 59 communities has an average ORA score of 78 compared to the national average of 62.17.

About Sequoia

At Sequoia, the philosophy is simple: make the ordinary extraordinary. By embracing small gestures that create meaningful moments, Sequoia elevates apartment living into something truly special for both residents and team members. Rooted in innovation and a strong sense of community, Sequoia attracts top talent and empowers its team to deliver exceptional service every day.

Since its founding in 1986, Sequoia has grown to manage over 14,000 apartment homes across California, Colorado, Nevada, Oregon, and Washington. The company’s vibrant culture fosters creativity, collaboration, and growth, cementing its reputation as a leader in the multifamily industry.

Looking to grow your career at a company that puts its people first? Visit Sequoia’s careers page at: www.sequoiacareers.com

Looking to have Sequoia manage your community? Visit the client services page at: www.elevatetosequoia.com/client-services