J Turner Research Recognizes 4 Sequoia Communities for Industry-Leading Online Reputation

February 27, 2025 | by Sequoia
J Turner Research Recognizes 4 Sequoia Communities for Industry-Leading Online Reputation

WALNUT CREEK, CA - Venu at Galleria, Harrison Tower, Eddyline at Bridgeport, and Seventeen Mile Drive Village have all earned a place on the Elite 1% list of properties in the nation for online reputation in 2024, as recognized by J Turner Research. These communities continue to uphold their status as multi-year winners, consistently demonstrating excellence in their online presence and resident satisfaction. The ORA Power Ranking, developed by J Turner Research, evaluates over 144,000 properties based on lifetime sentiment across multiple reputation platforms. In 2024, only 1,371 properties ranked among the prestigious Elite 1% list.

"Being a part of J Turner’s Elite 1% is an accomplishment that recognizes our team members’ dedication to our brand promise to elevate the everyday,” says Justin Choi, Sr. Director of Marketing & Technology at Sequoia. “Our teams take great pride in serving their prospects and residents and it is rewarding to see that their customers see that and appreciate what they do. With technology solutions and AI continuing to be hot topics in our industry, I feel that many are forgetting just how important the human element is, especially when it comes to customer satisfaction. I applaud these four teams for their commitment to serving their customers at the highest level.”

Venu at Galleria in Roseville, CA takes the top spot in 2024 with an ORA score of 97. This is their fourth consecutive year on the elite 1% list ranking. Their dedication to resident satisfaction is truly impressive. "It is a real honor to receive recognition as an Elite 1% property for resident sentiment," says Steven Hollens, Community Manager. "The Venu team strives to deliver both exceptional customer service and provide a community our residents can be proud of. Key to this is that our residents can rely on us to provide a pristine community, a proactive and empathetic team that they can trust, along with exceptional maintenance of their home."

Representing Portland, Harrison Tower also made the Elite 1% list, making this their 8th consecutive year making them the longest-running Elite 1% community in Sequoia’s portfolio. Also on the list, Eddyline at Bridgeport Village in Tigard, OR, is back for the third consecutive year with an ORA score of 93.

Seventeen Mill Drive Village in Pacific Grove, CA secures the final spot in the Sequoia portfolio making the list for the fourth consecutive year. They finished 2024 with an ORA score of 93.

Sequoia’s portfolio of 59 communities has an average ORA score of 78 compared to the national average of 62.17.

About Sequoia

At Sequoia, the philosophy is simple: make the ordinary extraordinary. By embracing small gestures that create meaningful moments, Sequoia elevates apartment living into something truly special for both residents and team members. Rooted in innovation and a strong sense of community, Sequoia attracts top talent and empowers its team to deliver exceptional service every day.

Since its founding in 1986, Sequoia has grown to manage over 14,000 apartment homes across California, Colorado, Nevada, Oregon, and Washington. The company’s vibrant culture fosters creativity, collaboration, and growth, cementing its reputation as a leader in the multifamily industry.

Looking to grow your career at a company that puts its people first? Visit Sequoia’s careers page at: www.sequoiacareers.com

Looking to have Sequoia manage your community? Visit the client services page at: www.elevatetosequoia.com/client-services

Related news & insights

March 5, 2026
Walnut Creek, CA - Venu at Galleria and Harrison Tower have once again secured a place among the nation’s top-performing apartment communities for online reputation on the ORA Power Ranking Elite 1% list, recognized by J Turner Research. These communities continue to set the standard earning multi-year recognition for their exceptional resident experiences and strong online reputations. The ORA Power Ranking model analyzes over 150,000 properties using lifetime sentiment data from multiple review platforms. In 2025, just 1,312 properties achieved the bragging rights of making the Elite 1% list. Venu at Galleria, located in Roseville, CA, led the Sequoia portfolio once again, closing out 2025 with an ORA score of 97. This is their fifth consecutive year on the Elite 1% list, confirming their dedication to resident satisfaction year after year. Venu also ranked in the top 10 in the state of California. Representing Portland, OR, Harrison Tower added another Elite 1% ranking to their list of accomplishments, celebrating their 9th consecutive year. The community finished 2025 with an ORA score of 95, ranking sixth overall in the state of Oregon. “We are absolutely thrilled to be recognized as a J Turner Elite 1% property for the ninth consecutive year,” says Rebecca Fields, Community Manager. “This achievement is a true testament to the incredible tenure, heart, and consistency of the Harrison Tower team. Their ongoing commitment to exceptional service, genuine resident connections, and pride in our community is what makes this recognition possible year after year. We are so grateful to our residents for their trust and feedback, and we remain dedicated to delivering an elevated living experience every single day!” Across its portfolio of 56 communities, Sequoia maintains an average ORA score of 79 compared to the national average of 62.43. About Sequoia Sequoia is not just another apartment complex. Sequoia strives to make the ordinary a little more special by inspiring its team members and creating communities where people can expect more out of everyday life. The company believes it's the little things done for both residents and team members that go a long way. Sequoia attracts and retains the top talent in the multifamily housing industry. Its greatest competitive advantage is not found within the brick and mortar of its communities, or even the company, but within the values that each individual brings to the collective team. Sequoia's creative environment and unique culture foster opportunities for growth and success. The team works hard and plays hard, but they do these things together. Founded in 1986, Sequoia has grown to become one of the largest, privately held organizations of its kind on the West Coast, with more than 13,000 apartment homes throughout California, Colorado, Nevada, Oregon, and Washington. Looking to grow your career at a company that puts its people first? Visit Sequoia’s careers page at: www.sequoiacareers.com  Looking to have Sequoia manage your community? Visit the client services page at: https://www.elevatetosequoia.com/client-services
Five people posing with an award outdoors, in front of a building. MHN Excellence Awards winner logo
By corbin December 5, 2025
Sequoia was recognized at the 19th annual MHN Excellence Awards, earning Silver for Best Marketing Campaign and Gold for Most Effective DEI Program.
Three women hold an award, standing next to motorcycles and art.
By corbin December 3, 2025
Sequoia Equities has been honored as a Top Workplace in Orange County for the fourth consecutive year, reflecting its commitment to a positive and people-first workplace.
Living room with TV, dining area, and kitchen. Gray walls, wood-look floor, modern furniture.
By corbin November 25, 2025
Details and guidelines for the Tower 737 Tour Feedback Contest, including eligibility, prizes, and general conditions.
Group of people at
By corbin September 17, 2025
Sequoia has been honored as a 2025 Top Workplace by The Oregonian for the ninth consecutive year, reflecting its commitment to fostering a supportive and empowering work environment.
Hand turning a key in a silver door lock on a blue door, with a tan leather keychain.
By corbin September 8, 2025
Sequoia has been recognized by Great Place to Work and Fortune Media as the 11th best workplace in real estate for 2025, marking its third consecutive year on the list.
Man in tan shirt showing papers to a smiling woman at a desk in an office setting.
By corbin August 4, 2025
Sequoia has been recognized by J Turner Research for the third consecutive year, ranking 12th in the Division III category with an ORA score of 78.2, highlighting their commitment to exceptional resident experiences.
Man handing keys to a person seated at a desk. Both smiling, in an office.
By corbin June 5, 2025
Sequoia has been named a 2025 Fortune Best Workplace in the Bay Area, ranking 30th in the small/medium category, marking its fourth consecutive year on the list.
Four people in a modern living room setting. They are seated, smiling, and conversing around a coffee table.
By corbin March 24, 2025
Sequoia has been officially recognized as a Great Place to Work-Certified company for the third consecutive year, based entirely on team member feedback.
Open-concept living space with kitchen and seating area. Features include dark cabinetry, light walls, and a large rug.
By corbin March 10, 2025
Sunrise Residences in Fairfield, CA, has rebranded to Volare Apartment Homes, reflecting its proximity to Travis Air Force Base and commitment to an elevated lifestyle.