WALNUT CREEK, CA – Seventeen Mile Drive Village, Venu at Galleria, EVIVA Midtown, Harrison Tower, Center Pointe, and Eddyline at Bridgeport have been recognized among the Elite 1% properties in the nation with the best online reputation for 2023 by J Turner Research. These distinguished Sequoia communities continue to maintain their standing as multi-year winners, consistently earning recognition for their exceptional online presence. The ORA® Power Ranking, developed by J Turner Research, is based on monthly online reputation research of over 140,000 properties' lifetime reviews across multiple online reputation sites. In 2023, 1,285 properties earned the Elite 1% distinction in the tenth annual Elite 1% ORA™ Power Ranking, published by Multifamily Executive (MFE). Noteworthy is Sequoia's commendable effort in increasing their company ORA score throughout the year, resulting in an impressive 6.46-point increase. Sequoia takes pride in acknowledging these communities for their Elite 1% status, highlighting their commitment to upholding Sequoia’s brand promise of Elevating the Everyday.
"Watching our team members bring Sequoia's brand to life and take pride in doing so is extremely rewarding,” says Justin Choi, Senior Director of Marketing. “Being recognized as an Elite 1% community is not something that we take lightly, since we understand that this achievement is done through consistency and desire. Our team members love serving their customers and this shows how much our customers appreciate it.”
Seventeen Mile Drive Village in Pacific Grove, CA takes the top spot in 2023 with an ORA® Score of 97. This is one point higher than the previous year and their third consecutive year on the Elite 1% list. They also ranked 13th in the State of California. “We're delighted to have been recognized as one of the Elite 1% for 2023,” comments Dixie Albertsen, Community Manager. “As a team of only two members, together we work hard not only to provide homes for people but to create a community of valued residents who will be comfortable, happy, and secure in the knowledge that their needs are consistently prioritized.”
Venu at Galleria in Roseville, CA takes the second spot, making this their third consecutive year on the Elite 1% list. They also ranked 15th in the State of California. Their dedication and commitment to their community and residents are truly impressive.
EVIVA Midtown, located in Sacramento, CA, has now made the Elite 1% list for six consecutive years! They closed out 2023 ranking 19th in the State of California with a score of 96. “Our team invests time in building genuine connections with residents, sincerely caring about their lives and the service they receive,” says Brittany Robinson, Senior Community Manager. “We feel humbled and honored when residents take a moment from their busy schedules to share their reviews. It brings us great joy to know we contribute positively to our community every day.”
Three of Sequoia’s Oregon communities also made the Elite 1% list, including Harrison Tower located in Portland, OR, making 2023 their 7th consecutive year and ranked 3rd in the State of Oregon. They are the longest-running Elite 1% community for Sequoia. Achieving an ORA® score of 95, Center Pointe in Beaverton, OR made the list for the second consecutive year, and Eddyline at Bridgeport located in Tigard, OR achieved a third-year recognition, ranking 11th in the state of Oregon.
Sequoia’s portfolio of 61 communities has an average ORA score of 79.66 compared to the national average of 63.96.
About Sequoia
We're not just another apartment complex. At Sequoia, we strive to make the ordinary a little more special by inspiring our team members and creating communities where people can expect more out of everyday life. We believe it's the little things we do for both our residents and team members that go a long way. Sequoia attracts and retains the top talent in the multifamily housing industry. Our greatest competitive advantage is not found within the brick and mortar of our communities, or even the company, but within the values that each individual brings to our collective team. Our creative environment and unique culture foster opportunities for growth and success. We work hard and we play hard, but we do these things together.
Founded in 1986, Sequoia has grown to become one of the largest, privately held organizations of its kind on the West Coast, with more than 15,000 apartment homes throughout California, Colorado, Nevada, Oregon, and Washington.
About J Turner Research
J Turner Research is the leading full-circle online reputation management firm that empowers clients with data to drive revenue. J Turner pioneered the Online Reputation Assessment™ (ORA®) score, which serves as the industry standard for measuring a property's online reputation. The company’s unique 360-degree process enables multifamily clients to enhance resident satisfaction, increase closing ratios, and improve online reputation. For more information, please visit https://www.jturnerresearch.com/.